A complete help desk, without the bloat
Everything you need to support customers well — live chat, a knowledge base, and an AI copilot you actually control. Nothing you have to fight.
One calm place for every conversation
Every chat and follow-up lands in a single shared inbox. Assign, snooze, archive, and filter by status or assignee. Keyboard shortcuts and a command palette mean you’re never hunting through menus.
- ✓ Assign & @-mention teammates
- ✓ Snooze and auto-reopen
- ✓ Filter by status, channel, assignee
- ✓ Command palette + real shortcuts
A chat widget that won’t slow your site
A standalone widget under 20KB gzipped — not a megabyte of someone else’s framework. It loads fast, looks like your brand, supports attachments, and collects a CSAT rating when a chat wraps up.
- ✓ ≤20KB gzipped
- ✓ Attachments both ways
- ✓ CSAT rating on close
- ✓ Remove our branding on Growth+
Email support, landing shortly
Soon you’ll point your support address at Replyvana and every email becomes a threaded conversation — replies, attachments, and history kept tidy. We’re launching with live chat first; email is next.
- ✓ Inbound email → conversations
- ✓ Threaded replies with attachments
- ✓ Your own sending domain
Answers your AI can actually cite
Write help articles once. They power a public help center and ground the AI copilot, which drafts replies from your own docs and cites them. A human reads and sends — no confident hallucinations reaching customers.
- ✓ Public, SEO-friendly help center
- ✓ AI drafts grounded in your KB
- ✓ Bring your own Anthropic key
- ✓ Citations on every draft
Reward the work that matters
An optional, purposeful layer that gives XP for resolutions, high CSAT, and writing great docs — never for raw speed or volume. Quiet by default, leaderboards off unless you want them, and removable in one click.
- ✓ Outcome-based XP & badges
- ✓ KB authorship is a hero mechanic
- ✓ Quiet by default
- ✓ Workspace-toggleable
Move in without the dread
One-click Intercom import brings your contacts and help-center articles across, and articles are embedded for AI search automatically. Prefer a spreadsheet? CSV import works too.
- ✓ One-click Intercom import
- ✓ CSV import for contacts & articles
- ✓ Articles auto-embedded for AI
Support nirvana is one import away.
Start free in minutes. Bring your own AI key. No per-resolution surprise bills.